At Stone n String, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number, billing and shipping addresses.
- Payment Information: Credit/debit card details and transaction history (processed securely by third-party payment providers).
- Account Information: Login credentials if you create an account with us.
- Browsing Information: IP address, browser type, device information, and website usage data through cookies.
2. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfill orders, payments, and deliveries.
- To provide customer support and respond to inquiries.
- To improve our website, products, and services.
- To send promotional emails, special offers, and updates (you can opt out anytime).
- To prevent fraud, enhance security, and comply with legal requirements.
3. How We Protect Your Information
We implement security measures to protect your personal data, including encryption, secure servers, and access controls. However, while we strive to protect your information, no online transaction is 100% secure.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share data with:
- Payment providers to process transactions securely.
- Shipping partners to deliver your orders.
- Marketing platforms for promotional campaigns (with your consent).
- Legal authorities if required by law.
5. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us analyze website traffic, remember your preferences, and provide personalized content. You can manage cookie settings in your browser.
6. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal data.
- Opt out of marketing communications.
- Request information about how we use your data.
To exercise these rights, contact us at It@stone-n-string.com
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about our Privacy Policy, please contact us:
📧 [email protected] 📞 +94 76 750 1529
By using our website, you consent to the terms of this Privacy Policy.
